Refund, Exchange, and Cancellation Policy

Welcome to Me Time COACHING!

The Me Time COACHING website, hereinafter (“Site” AND/OR “Website”) located at https://metime.one is a copyrighted work belonging to ME TIME COACHING, a BY Williams LLC Company, hereinafter (“Company” AND/OR “the Company”). Certain features of the Website (aka. “Domain” AND/OR “subdomains”) may be subject to additional guidelines, terms, agreements, or rules, which will be posted on this Website in connection with such features. All such additional terms, guidelines, agreements, and rules are incorporated by reference into this Policy.

This Policy describes and forms the legally binding terms and conditions that oversee the entity or sole proprietor, hereinafter (“you” AND/OR “your” AND/OR “your representative”) usage and access to this Website or Services.

BY ACCESSING OR LOGGING INTO THE WEBSITE, YOU OR YOUR REPRESENTATIVE WILLINGLY AGREE OR ARE BEING COMPLIANT THAT THESE TERMS AND YOU REPRESENT THAT YOU OR YOUR REPRESENTATIVE HAVE THE AUTHORITY AND CAPACITY TO ENTER INTO THESE TERMS. YOU SHOULD BE AT LEAST 18 YEARS OF AGE TO ACCESS THIS WEBSITE. IF YOU DISAGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, DO NOT LOG INTO AND/OR CONTINUE USAGE OF THIS WEBSITE, AND DELETE YOUR BROWSER HISTORY IMMEDIATELY.

This Policy becomes permanently effective upon the date you first access or use any service (aka. “Effective Date”) offered by the Company and continues indefinitely until you or the Company terminate it (aka. “Term”) in writing. The writing may be delivered by the Company in digital or physical form.

This Policy extends the “Terms of Use” and/or “Terms and Conditions” located on our Terms-of-Use.

1. Refund Policy

We strive to provide high-quality digital products and services that meet our customers’ expectations. However, we understand that sometimes issues may arise. Our refund policy is designed to ensure customer satisfaction and protect our business.

• Refund Eligibility

Refunds will be issued for the following circumstances:

• Non-delivery or delayed delivery of digital products.
• Defective or faulty products.
• Misrepresentation of product features or benefits.

• Non-Refundable Products

Certain digital products are non-refundable, including but not limited to:

• Downloadable software or applications.
• Digital content (e.g., eBooks, pictures, music, videos).
• Event Tickets (e.g., concert, movie, sport, seminar, galas, theater).
• Gift cards (e.g., loyalty cards, points).

• Non-Refundable Services
  • Valet and Concierge services.
  • Membership-based services.
  • Subscription-based services.
• Non-Refundable Fees
  • Sign-up
  • Application
  • Initiation
  • Registration
  • Annual Dues
• Refund Amount

Refunds will generally be issued as store credit unless otherwise specified.

• Refund Process

To request a refund, please follow these steps:

• Contact our customer support team.
• Provide proof of purchase and the reason for the refund request.
• Wait for a response and potential resolution within 14 days.

• Refund Exceptions

Specific exceptions to our refund policy include but are not limited to:

• Custom or personalized orders.
• Products with a specific warranty or guarantee.
• Products that require a specific setup or installation.

• Conditions for Returns

Goods may be eligible for return if:

• They were purchased within the last 14 days.
• They are in the original packaging.
• The following Goods cannot be returned:
• Goods made to your specifications or personalized.
• Goods not suitable for return due to their nature (deteriorate rapidly, expiry date).
• Goods unsealed after delivery for health or hygiene reasons.
• Goods inseparably mixed with other items after delivery.

• Returning Goods

You are responsible for the cost and risk of returning Goods to us. Please send them to the return address written on the delivery receipt.

We recommend using insured and trackable mail. We are not responsible for Goods damaged or lost in return shipment and cannot issue a refund without receiving the Goods or proof of delivery.

2. Exchange Policy
   • Exchange Eligibility

Exchanges will be issued for the following circumstances:

• Defective or faulty products.
• Incorrect items received.

• Non-Exchangeable Products

Certain digital products are non-exchangeable, including but not limited to:

• Downloadable software or applications.
• Digital content (e.g., eBooks, pictures, music, videos).
• Event Tickets (e.g., concert, movie, sport, seminar, galas, theater).
• Lottery & Giveaways (e.g., gift cards, sponsorships).
• Gift cards (e.g., loyalty cards, points).

• Non-Exchangeable Services
  • Valet and Concierge services.
  • Membership-based services.
  • Subscription-based services.
  • Sign-up and Application registration fees.
• Exchange Process

To request an exchange, please follow these steps:

• Contact our customer support team at the support information provided below.
• Provide proof of purchase and the reason for the exchange request.
• Wait for a response and potential resolution within 14 days.

3. Cancellation Policy
   • Subscription Cancellations

Company offers a subscription service called “Memberships” and/or “Subscriptions” providing members with exclusive benefits and access to a prestigious network of individuals and resources. By purchasing this subscription, you agree to recurring payments processed using the payment information you provided at the agreed intervals (monthly or annually) until you or Company cancels the subscription.

• Managing Your Subscription

You can manage your subscription and payment information through your account settings or mobile app (for subscriptions obtained via third parties). Payments will be processed on the calendar day that corresponds to the start date of your subscription. If your subscription begins on a day that is not included in the following month, you will be billed on the last day of that month. Mobile renewal processing dates may vary according to additional third-party terms.

• Updating Payment Information

If your payment information is declined, you must update it to avoid cancellation of your subscription. If you provide updated payment information and the charge is successful, your new subscription period will be based on the original renewal date.

• Price Changes

Company may change the price of the subscription, including during auto-renewal, but will provide advance notice of any changes and their effective dates. Continuing to use the subscription benefits after the price change date constitutes your acceptance of the new price to the fullest extent permitted by law. You may cancel your subscription at any time for “Memberships” or “Subscriptions” before the start of the next subscription period to avoid being charged the new price.

• Cancelling Your Subscription

You can cancel your subscription at any time. If you do not cancel at any time for “Memberships” or “Subscriptions” before your subscription period ends, your subscription will automatically renew. By not canceling, you authorize Company to use your payment information for the renewal charge, including any applicable taxes.

• To cancel your subscription, follow the instructions in your account settings. If you purchased the subscription through Apple ID, you can cancel through your device’s account settings or the Manage Subscriptions section of the Apple App Store. For Google Play purchases, visit the Subscriptions section of Google Play to cancel. For Stripe or PayPal purchases, visit the Subscriptions section of to cancel.
• Your subscription will remain active until the end of your current billing period, and no refunds or credits will be given for any remaining days. After your subscription ends, you will lose access to all “Memberships”and/or “Subscriptions” features, including any virtual goods exclusive to the membership.

4. Changes to this Policy Statement

Please note that this Policy Statement may be subject to change from time to time. The revised Policy Statement will accordingly be published on this page. We will not reduce your rights under this Policy Statement without prior notice. Please regularly check this Policy Statement to ensure you are aware of the latest updates with respect to the same.

• Effective Date:
  This Policy Statement is effective from the date mentioned above (“last updated: <timestamp>”) and it supersedes all existing policies on the subject matter.

5. Contact Us

If you have any questions about our Refund, Exchange, and Cancellation Policy, please contact us:

Contact Information

7901 4th St N, SUITE 4000,
ATTN: BY WILLIAMS LLC, DPT: MTC
St. Petersburg, FL 33702

Email: eno.emitemobfsctd-23cbee@troppus